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ICSE 2020
Wed 24 June - Thu 16 July 2020
Wed 8 Jul 2020 01:35 - 01:47 at Baekje - P10-Stack Overflow Chair(s): Emerson Murphy-Hill

Intelligent services are becoming increasingly more pervasive; application developers want to leverage the latest advances in areas such as computer vision to provide new services and products to users, and large technology firms enable this via RESTful APIs. While such APIs promise an easy-to-integrate on-demand machine intelligence, their current design, documentation and developer interface hides much of the underlying machine learning techniques that power them. Such APIs look and feel like conventional APIs but abstract away data-driven probabilistic behaviour—the implications of a developer treating these APIs in the same way as other, traditional cloud services, such as cloud storage, is of concern. The objective of this study is to determine the various pain-points developers face when implementing systems that rely on the most mature of these intelligent services, specifically those that provide computer vision. We use Stack Overflow to mine indications of the frustrations that developers appear to face when using computer vision services, classifying their questions against two recent classification taxonomies (documentation-related and general questions). We find that, unlike mature fields like mobile development, there is a contrast in the types of questions asked by developers. These indicate a shallow understanding of the underlying technology that empower such systems. We discuss several implications of these findings via the lens of learning taxonomies to suggest how the software engineering community can improve these services and comment on the nature by which developers use them.

Wed 8 Jul
Times are displayed in time zone: (UTC) Coordinated Universal Time change

01:05 - 01:13
Journal First
Zhiyuan WanZhejiang University, Xin XiaMonash University, Ahmed E. HassanQueen's University
01:13 - 01:21
Journal First
Jiayuan ZhouQueen's University, Shaowei WangMississippi State University, Cor-Paul BezemerUniversity of Alberta, Canada, Ahmed E. HassanQueen's University
01:21 - 01:29
Journal First
Ahmad AbdellatifConcordia University, Khaled BadranConcordia University, Emad ShihabConcordia University
01:29 - 01:35
New Ideas and Emerging Results
Laszlo TothUniversity of Szeged, Hungary, Balázs NagyUniversity of Szeged, Hungary, László VidácsUniversity of Szeged, Hungary, Tibor GyimóthyUniversity of Szeged, Hungary
01:35 - 01:47
Technical Papers
Alex CummaudoApplied Artificial Intelligence Institute, Deakin University, Rajesh VasaDeakin University, Scott BarnettDeakin University, John GrundyMonash University, Mohamed AbdelrazekDeakin University